PAYCARY · FAQs (one open at a time)

Frequently Asked Questions FAQs

What is PAYCARY?

PAYCARY is an online vendor payments platform that provides secure payment and guaranteed goods delivery. We act as a neutral escrow service — holding funds until both buyers and sellers are satisfied.

How does the escrow process work?

1. Buyer pays PAYCARY. 2. Seller ships the item. 3. Buyer inspects the goods. 4. Buyer approves — then we release funds to the seller. Simple, safe, and fair.

What are your fees?

Our fees are transparent and competitive — typically a small percentage of the transaction (starting from 2.9%). The exact fee is shown before you start any deal. No hidden costs.

How long can I inspect the item?

Standard inspection window is 48 hours after delivery. For high‑value items, you can arrange an extended period with the seller. Funds remain secured until you confirm everything is correct.

What if the item is damaged or not as described?

You can open a dispute. PAYCARY holds the funds and our neutral team investigates — we’ll review photos, tracking, and messages. If the seller is at fault, you get a full refund.

Is my money safe with PAYCARY?

Absolutely. All funds are held in segregated, insured trustee accounts. We never commingle money with operational funds, and we follow strict financial regulations.

Can I use PAYCARY for international deals?

Yes! PAYCARY supports cross‑border payments and multiple currencies. We help buyers and sellers from different countries trade with confidence.

How do I create a protected deal?

Click “Start deal” on our homepage, enter the deal details (item price, shipping), and invite the other party via email. Once they join and you both agree, we guide you through payment and shipping.

What can I buy/sell with PAYCARY?

From luxury watches, collectibles, and electronics to domain names, vehicles, and freelance contracts. If it’s legal and has value, PAYCARY can secure the transaction.

How do I reach customer support?

info@paycary.com
08027714057
Mon–Fri, 9am–6pm (WAT). Or visit our contact page — we usually reply within a few hours.