Our commitment

At PAYCARY, your privacy is a foundation of trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our escrow platform, website, and related services. By using PAYCARY, you agree to the practices described in this policy.

1. Information we collect

We collect information you provide directly to us, such as when you create an account, initiate a transaction, or contact support. This may include:

• Identity data: full name, date of birth, government‑issued ID (for verification).
• Contact details: email address, phone number, physical address.
• Financial information: bank account or payment method details (processed securely through PCI‑compliant partners).
• Transaction data: details about deals, shipping information, and communication with other users.
• Technical data: IP address, browser type, device identifiers, and usage logs.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve our escrow services.
• Verify your identity and prevent fraud.
• Process transactions and release funds securely.
• Communicate with you about deals, updates, and support.
• Comply with legal obligations (e.g., anti‑money laundering regulations).
• Analyze usage trends to enhance platform experience.

3. Sharing your information

We do not sell or rent your personal information. We may share your data in the following circumstances:

• With transaction counterparties: limited info (name, shipping address) to complete a deal.
• Service providers: payment processors, identity verification partners, and customer support tools (all bound by confidentiality).
• Legal requirements: if required by law, regulation, or enforceable governmental request.
• Business transfers: in case of merger, acquisition, or asset sale — with notice to users.

4. Data security

We implement industry‑standard safeguards, including encryption (SSL/TLS), regular security audits, and access controls. Funds are held in segregated trustee accounts. While no system is 100% secure, we continuously work to protect your information.

5. Your rights and choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the information below.

6. Cookies and similar technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect some platform features.

7. International data transfers

PAYCARY operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

8. Children's privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, via email or platform notice. Your continued use of PAYCARY after changes constitutes acceptance.

10. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out:

We aim to respond to all legitimate requests within 5 business days.